FREE SHIPPING ON ORDERS OVER $75 & FREE RETURNS
(Continental US only)
|USPS||Continental U.S.||5-7 Business Days*||$7.00|
|FedEx / DHL
||International||up to 14 business days||$30.00|
All orders will be processed and shipped out of our warehouse within 24-48 hours.
Once shipped, you will receive an email from us with your tracking number.
P.O. Boxes and US Territories will ship standard through the US Postal Service, so please allow up to an additional 2 weeks of transit time.
* Monday – Friday, excluding US Federal Holidays
Gaya Fitness products are our baby – we do our best to ensure that they are top quality.
If for any reason, your order arrives damaged, incorrect, or incomplete, please email us immediately.
Please provide us with your order number, name, address, and a description of what went wrong.
We will make sure to resolve it right away.
We’re unable to supply estimated duties and taxes as this information will vary by country.
If an order is placed on www.gayafitness.com and then refused, you will be responsible for the original shipping costs, as well as any duties, taxes and/or customs charges that were incurred in shipping the package
We do not ship to P.O. boxes outside of the US
We cannot adjust the value of your purchase. We are required by law to disclose the full value of the package content
At this time, we are only able to accept returns and exchanges in the United States.
FREE Returns & Exchanges within 21 Days (US Only)
We want you to be happy with your new Gaya Fitness products, so if for any reason, you unpack the goods and find that it’s not quite right for you, please email us immediately.
Please provide us with your order number, name, address, and if you want a replacement or full refund (excluding shipping cost if paid originally).
We will then authorize the return and email you the free return shipping label (Continental U.S. Only).
Place the items back in the original packaging & tape it securely to close.
Tape the printed shipping label to the outside of the package.
Hand it over at any USPS location or Schedule a Pickup on usps.com
You can exchange or return the product for a full refund of the purchase price within 21 days of the delivery date.
Returned or exchanged items must be unwashed and unworn.
All items must have original hangtags attached.
Please be patient! Please allow up to 14 days for us to process your return and credit your account. Your credit should appear on your billing statement within 1 billing cycle. (We’ll email you when this transaction has taken place).